At Trenz And Ideas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully to understand how we handle your data.

What Information We Collect

Browsing Our Website
You can browse our website without sharing personal details. However, when you place an order or contact us, we collect specific information to fulfill your request.

Personal Details We Collect
When you make a purchase or interact with us, we may collect the following information:

• Your name
• Your email address
• Your mailing address
• Your phone number
• Payment information (such as credit or debit card details)

This information is necessary to process orders, deliver products, and provide customer support.

How We Use Your Information

We collect and use your information for the following purposes:

• To process and deliver your orders
• To keep you updated about your order status
• To provide customer service and respond to inquiries
• To improve your shopping experience through personalized offers

We do not sell, rent, or share your personal or financial details with third parties, except when necessary to complete your order (e.g., with payment processors and courier services).

How We Protect Your Information

Your security is our priority. We take the following steps to protect your data:

• SSL Encryption: We use Secure Sockets Layer (SSL) encryption for all transactions to safeguard your personal information.
• Secure Payment Storage: Payment data is securely processed through trusted third-party payment providers and is not stored on our servers.
• Restricted Access: Only authorized personnel have access to your personal information for order fulfillment and customer support.

Once your order is fulfilled and delivered, we retain only basic details (such as your name, email, and order history) for record-keeping purposes. Payment details are not stored.

Children’s Privacy

Trenz And Ideas complies with the Children’s Online Privacy Protection Act (COPPA). Our website is not intended for children under the age of 13, and we do not knowingly collect information from them. If we discover any such data, it will be deleted promptly.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Offer personalized recommendations
• Improve site functionality

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

Policy Updates

We may update this Privacy Policy as needed to reflect technological advancements or legal requirements. Please review this page periodically to stay informed of any changes.

Secure Transactions

Your transaction details are encrypted and securely processed. We only share essential information, such as your name, phone number, and delivery address, with our courier partners. Your financial information remains confidential and is never shared with third parties.

Contact Us

If you have any questions or concerns about your privacy, feel free to contact us:

Email: sales@trenzandideas.com